Welcome to the Practice’s Publication Scheme. This Scheme is produced in accordance with the requirements of the Freedom of Information Act 2000 on behalf of the General Practitioners who practice together within the partnership publication scheme, as required by the Freedom of Information Act 2000.
Introduction
The Publication Scheme is a complete guide to the information routinely made available to the public by the Nixon, Arya and Choksi Partnership. It describes the information about our General Practitioners and our Practice, which we make publicly available. The scheme is reviewed annually and we will monitor its effectiveness.
How much will it cost?
The Publication Scheme is provided free of charge, and other publications are free unless otherwise indicated within each class. Where information is subject to a cost, the charges will be calculated as set out in class 5 & 7 of this publication.
How is the Information made available?
The information within each class is made available in paper form by writing to the Practice Manager at the Surgery address. Written requests for information and our publications will be responded to within 20 working days from receipt.
Your rights to information
In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about the Practice under the NHS Openness Code 1995.
The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
From 1 January 2005 it obliges the Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right to access to that information. These rights are subject to some exemptions, which have to be taken into consideration before deciding what information it can release.
New environmental information regulations were introduced in 2003. These enabled similar access to environmental information as under the Freedom of Information Act 2000.
Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information. Further information may be obtained by writing to the Practice Manager at the Surgery.
Feedback
If you have any comments about the operation of the Publication Scheme or how we have dealt with your request for information from the Scheme, please write to the Practice Manager at the Surgery.
Classes of Information
All information at the Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information, which can be legitimately withheld under the exemptions set out in the NHS Openness Code of Freedom of Information Act 2000. Where individual classes are subject to exemptions, the main reasons are e.g the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:
- Who we are and What we do
- What income we receive and how we spend it
- What our priorities are and how we are performing
- How we make decisions
- Our Policies and Procedures
- Lists and Registers
- The Services we offer
Class 1 – Who we are
Greater Manchester Integrated Partnership commission health services and monitor GP surgeries in the Bolton locality. Further details can be obtained by putting a request in writing to: BICP, Freedom of Information Request, 4th Floor, 3 Piccadilly Place, Manchester, M1 3BN. Or via an electronic request form via their website.
Contact us | Bolton Integrated Care Partnership (gmintegratedcare.org.uk)
Swan Lane Medical Centre provides medical services for the surrounding geographical area. A detailed map of the area covered by the practice and the boundary’s of our catchment area is available from Reception. Alternatively you can visit our website and go to New Patients and select practice area.
https://www.swanlanemedicalcentre.nhs.uk
We are contracted to provide Personal Medical Services (PMS) for our registered patients under contract to BICP in accordance with the PMS contract.
Details of the General Practitioners working at our Surgery are detailed overleaf. We do engage from time to time the services of GP locum doctors to cover clinics during periods of absence.
The current GP Partners are:
Dr Paul Nixon MB BS MRCPGP (UK) 2002, MRCP (UK) 2000
Dr Maitrayee Arya MB BS DFFP (UK) MRCGP (UK) 2010
Dr Mohammed Choksi BScHB, MBChB MRCGP (UK)
The following key personnel are employed by the Practice:
Tracy Haslam Practice Manager
Key responsibilities include Business Strategy Planning, Corporate and information management governance, Organisational Development, Service development & implementation. Corporate Services functions that include: finance, accounting, human resources, risk management, systems, premises and facilities. Management of chronic disease clinics – nursing services provision and management. Implementation of key clinical services and programmes.
The Practice Team:
Swan Lane Medical Centre employs a number of clinical and administrative staff who report to the above manager and work on a full time and part time basis. Currently we employ:
1 (P/T) Salaried GP
1 (F/T) Advanced Nurse Practitioner
3 (P/T) Practice Nurses
1 (F/T) Assistant Practitioner
1 (F/T) HCA
1 (F/T) Assistant Practice Manager
3 (P/T) Medical Secretary/Administrators (patient referral and patient commissioning services)
3 (P/T) Practice Administrators (patient records and chronic disease recall, patient correspondence)
1 (F/T) Senior Receptionist/Administrator/Phelbotomist (reception patient services, service support to clinicians, surgery appointments)
1 (P/T) Reception/Administrators (frontline reception services and associated administrative functions)
6 (P/T & F/T) Receptionist (frontline reception services)
Swan Lane Medical Centre as collusion with the other practices that make up the Rumworth Primary Care Network also employ the following members of staff:
2x (P/T) Clinical Pharmacist
2x (P/T)Pharmacy Technician
2x (P/T & F/T) Social Prescriber Link Worker
1x (PT) Mental Health Practitioner
3x (P/T) GPs
1x (P/T) Advanced Clinical Practitioner
1x (P/T) GP Assistant
There are a number of other attached healthcare professionals who provide services to our patients through the but are not directly employed by Swan Lane Medical Centre include:
Health Visitors
District Nurses
Midwives
Health Trainer
Community Paediatric Nurses
Integrated Neighbourhood Teams
We share information with other service providers in accordance with the policies developed to meet NHS Code of Conduct and given national standards and by reference to the Data Protection Act.
Some information will be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.
Opening Hours
We provide a practice leaflet which outlines the services we provide, details regarding our Doctors and scheduled opening hours.
Details of the surgery opening hours are displayed by the building entrance door and contained in our out of hour’s telephone messaging service. Details may also be found on our website www.swanlanemedicalcentre. nhs.uk.
| DAY |
DRS ON CALL |
RECEPTION OFFICE |
SURGERIES |
| Monday |
08.00-18.30 |
08.00-18.30
|
08.00-18;30
|
| Tuesday |
08.00 – 18.30 |
08.00 – 18.30
|
08.00 – 18.30 |
| Wednesday |
08.00 – 18.30 |
08.00 – 18;30
|
08.00 – 18.30 |
| Thursday |
08.00 – 18.30 |
08.00 – 18.30
|
08.00 – 18.30
|
| Friday |
08.00 – 18.30 |
08.00 – 18.30
|
08.00 – 18:30 |
| Weekend opening |
Extended hours |
|
|
| Saturday |
08:00-12:15 |
08:00-12:15
(no incoming telephone access) |
08:00-12:15
|
As part of the Rumworth PCN we also offer GP/ANP/MSK/Practice Nurse/HCA/Mental Health appointments weekdays Monday to Friday 6.30 to 9.30 pm and Saturday’s. These appointments/clinics are held at Southbrook Surgery, Southbrook Grove, Bolton, BL3 2DN.
There is an Emergency GP Service outside these hours; this service may be accessed by telephone: 0161 763 8940.
Class 2 – NHS Income and how it is spent
We receive income from providing medical services to our registered patients from BICP through the mechanism of our Personal Medical Services contract(s) and agreed enhanced services provision and reimbursement of the cost of drugs and vaccines administered to our patients.
A nominal allowance is received towards the additional costs borne by the Practice to develop, re-engineer and implement Primary Care Commissioning services and monitor budgets and control costs incurred by our patients when using secondary care NHS services. This includes the monitoring of costs relating to patient referral to hospitals and consultants and use of accident and emergency services and community care, and re-engineering processes and developing alternative care pathways.
The Practice income varies from year to year and is subject to the Practice reaching national and local health targets, overall performance and the evidence and reporting produced by the Practice to satisfy BICP verification and validation processes.
Incomes received from all sources are subject to annual external audit by the Practice appointed Accountants who prepare annual financial statements for the Practice.
There may be circumstances where material and financial information cannot be released because it is:-
- Confidential as regulated under the Data Protection Act 1998, or is no longer available under NHS guidelines
It is:
And/or
- The appropriate designate for these purposes under the Act as taken the view that it may be prejudicial to the conduct of the practice’s business affairs
| |
YE March 2025 |
| GROSS NHS INCOME REC’D |
£1,595,215 |
| |
|
| EXPENSES |
|
| Practice Staff Salaries, welfare, training, uniforms
|
£731,070 |
| Employers Superannuation |
£101,980 |
| Medical expenses, drugs, instruments, consumables, NHS levies, MD subscriptions & other subscriptions, Sickness Insurance, Locum insurance. |
£42,694 |
| Administration expenses, stationery, telephones, accountancy fees, computer expenses, CQC reg, Confidential Waste, Equipment Leasing |
£40,674 |
| Premises Expenses, Ground Rent, rates and water, Insurance, washroom services, gas and electric, repairs and maintenance, cleaning. |
£41,930 |
| Finance Costs, Bank charges |
£465 |
| Total expenses |
£2,554,028 |
|
|
|
The practice is also allocated a prescribing budget set by Greater Manchester Integrated Care Partnership on an annual basis. This budget provides for the cost of NHS prescriptions issued and dispensed to our registered patients. Further information regarding prescribing budgets can be obtained by writing to;
Greater Manchester Integrated Care Partnership
Bolton Locality
Lever Chambers
27 Ashburner Street
Bolton, BL1 1SQ
We operate a scale of fees for work that falls outside our medical services contract – and apply a tariff aligned to recommendations made by the BMA. Details are displayed in the reception waiting room areas.
The average pay for GP Partner working at Swan Lane Medical Centre in the
Last financial year before tax and National Insurance was £106,708.
Class 3 – What our priorities are and how we are performing
The Practice performance is measured and benchmarked to the Department of Health national targets and contractual standards, and local health authority objectives, in terms of both clinical and administrative outputs. Performance is monitored in a number of ways that include the capture of key clinical information using pre-determined criteria nationally that provides quantitative and qualitative measures in respect of the delivery of clinical services, attainment of immunisation targets and clinical best practice for the prevention, treatment and ongoing monitoring of certain medical conditions.
The Practice performance is also measured in terms of its governance standards in compliance with regulatory and legislative requirements, NHS national guidelines, and best practice. A number of patient feedback mechanisms that indicate patient satisfaction levels are also used to measure performance.
Additionally, the practice (s) performance is measured in terms of “total” budget performance – actual costs incurred that are attributed to the use of other NHS services by patients across a wide spectrum from prescribing to A&E attendance, out patient referrals, and in-patient episodes.
All key service areas undergo an annual clinical audit and further evidence and validation is provided by periodic and annual reports and returns, interim and annual assessment processes and on site visits and inspections.
Class 4 – How we make decisions
Commissioning new/revised services in Primary Care:
Swan Lane Medical Centre are represented by the attendance of one of GP Partners at the GM Clinical Leads Meetings. NHS GM ICB represent all GP practices in the locality and serve the interests of patients.
NHS GM ICB teams meet monthly (the frequency of meetings is set out to further accelerate in view of the clinical commissioning imperatives and the formation of specific sub-committees and performance management committees).
Any decisions regarding GP service provision require agreement with Bolton ICP.
Practice Decision Making
Decisions relating to Swan Lane Medical Centre, governance and general management are taken by the senior management team that compromises: the GP Partners, the Practice Manager. These meetings take place bi-weekly.
Decisions relating to operational matters that relate to the delivery and performance of clinical services are made at regular intervals with input from representative members of the senior management team, practice GPs, nurses and key administrative staff.
Swan Lane Medical Centre staff contribute to the overall development of the Practice through regular administrative, clinical and nurse team meetings.
Information is available by writing to the Practice Manager. There may be circumstances where the material cannot be released because it is:
- Confidential as regulated under the Data Protection Act 1998 or is no longer available under NHS guidelines or
- Commercially sensitive information
- Security based
- The appropriate designate for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice(s) business affairs.
- No longer current and has been replaced.
Class 5 – Our Policies and Procedures
We develop and review policies and protocols on a regular basis that relate to performance standards and the delivery of administrative and clinical services, regulatory and legislative compliance. There are a variety of policies and procedures available including a staff handbook.
Copies of this material are available by writing to the Practice Manager. There may be circumstances where the material cannot be released because it is:
- Confidential as regulated under the Data Protection Act 1998 or is no longer available under NHS guidelines or
- Commercially sensitive information
- Security based and prejudicial to the Practice security arrangements
- The appropriate designate for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice(s) business affairs.
- No longer current and has been replaced.
The following information may be released and provided by making a request to the Practice Manager:
- Practice leaflet
- Staff code of conduct
- Confidentiality Policy
- Data Protection Policy
- Information Governance Statement
- Consent Policy
- Equality and Diversity Policy
- Complaints Handling Policy
- Access to Medical Records Policy
- Violence and Aggression Policy
- Visitors code of conduct
- Accessible Information Standards Policy
To meet practice expenses a charge of 0.35 p per page photocopied is charged for all other information supplied. Postage costs (if applicable) will apply to all requests for any material in addition. We will inform requestors of any applicable costs in advance.
NB: We do not provide printouts of other organisation’s websites or information.
Class 6 – Lists and Registers
Not held
Class 7 – The Services we offer
Details of our services may be found on our website and in our Practice Leaflet also available on our website or from our reception desk (provided free of charge).
Other information provided free of charge includes health promotion and well-being material is available on the practice notice boards, display leaflet holders and tables in the waiting areas and front lobby.
We also produce a quarterly surgery newsletter which is available from the public areas of the surgery and on the Practice website.
Useful resources web sites:
www.informationcommissioner.gov.uk
This is the website of the Information Commissioner
www.swanlanemedicalcentre.nhs.uk
This is the website for the Practice.