Occasionally things may go wrong with the service that you have received, and we would very much like to know when this has happened. We have a system to deal with complaints in house and complaints can be made to the Practice Manager either verbally or in writing.
The complaints leaflet is available below:-
Complaints Leaflet
Please also find the link below to Bolton Healthwatch, who can assist you with any element of a complaint:-
http://www.healthwatch.co.uk/