Occasionally things may go wrong with the service that you have received, and we would very much like to know when this has happened.  We have a system to deal with complaints in house and complaints can be made to the Practice Manager either verbally or in writing.


The complaints leaflet is available below:-

Complaints Leaflet

Please also find the link below to Bolton Healthwatch, who can assist you with any element of a complaint:-

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website